After going live via the Launch Express methodology with one of their six companies, Select Milk Producers saw an opportunity to add their companies to the existing Workday tenant. Deploying into a production tenant is faster and cost effective than deploying multiple individual tenants. A few months in, Select Milk Producers realized their internal teams were neither individually prepared for the change nor were they staffed sufficiently to complete the remaining project work. Each organization had its own processes and procedures in place and needed to be trained on how to do their jobs in Workday. They were struggling to balance Workday activities with day to day workloads. Furthermore, moving everyone into Workday was bringing a new and unexpected challenge to the forefront: centralized system configuration, administration, and decision making.

In the prior ERP landscape, each company could add company-specific configuration on an as needed basis. The idea of shared decisions and processes, and a central team managing all updates in Workday was a new concept that brought unique challenges. From training each company separately to avoid sharing confidential information, to making configuration decisions that each could align to, the quantity of work required to meet the deadline increased exponentially due to the companies’ desire to operate as autonomously as possible within their shared Workday tenant.